What makes Green and Frugal Different from other natural companies?
We make everything, fresh, in small batches. No water added.
Our truly natural products are made with carefully researched, high-quality ingredients, in order to offer the most benefits. There are no cheap fillers, harmful preservatives, emulsifiers, fragrances, or dyes. Since we do not add synthetic preservatives, we do not carry many liquid products.
In addition to offering synthetic-free products, we utilize reusable packaging, and a refill station where you can bring your own container (BYOC) to fill up on what you need.
For more information, visit our About Us page.
Why are some of your prices so low?
Our mission is to make eco-friendly and green living more accessible to everyone. To reduce the financial barrier that many face in this lifestyle, we offer low pricing by:
1. Manufacturing our own line of body care to offer wholesale pricing directly to our customers
2. Working directly with manufacturers as much as possible to cut out the middle man (the distributor)
3. Offering low mark ups when #1 or #2 doesn't work out
4. We pass on the savings when we purchase supplies in bulk.
How do I process an online order? What types of payment are accepted?
When you are ready to checkout, select the cart at the upper right hand corner. This will take you to check out where you can see your total, including taxes and shipping. Payment options include Paypal, Credit Card, or if you prefer, an email money transfer ("Offline Payment"). An order confirmation will be sent shortly after you place your order. There is also an option for in-store pickup!
What is the cost of shipping?
For Canadian customers, we offer FREE shipping with orders of $75+. For orders under $75 the flat rate is $12. For US or international orders, there is a shipping calculator that you can use before you proceed with checkout.
How long will it take for me to receive my order?
We process and ship orders within 1-2 business days. The duration of shipping will depend on the courier - please refer to your tracking number. A confirmation email will be sent when your order is received and another confirming that your order has been shipped. All orders are shipped out in reused boxes and wrap that we save from our ingredient orders to reduce our ecological footprint :)
Holiday Shipping Deadlines: For orders outside of Toronto, please have your orders in by Dec 11. For the Toronto area, please have your orders in by Dec 16th.
Do you offer in-store pickup? How does it work?
When you go to checkout, select "in-store pickup" instead of a shipping option. You will first receive a notification stating that we received your order. Once we pack your order, we will email you that your order is ready for pickup.
NOTE: During COVID-19, we will email you to arrange a pickup time. If you live locally we may provide an option for free delivery service.
How do I order bulk ingredients/refills online? Or DURING COVID 19?
If you are purchasing an ingredient in bulk, please select the quantity you need then add the appropriate packaging to your cart. For example, if you wish to purchase 100 grams of raw shea butter, you can add either the large tin, or mason jar. If we find the container isn't the right fit, we will be in touch right away to offer the best option, or feel free to message us and we will reply back ASAP. Remember, if you're shopping in-person you can always BYOC (bring your own container).
NOTE: During COVID-19, you can arrange an in-store appointment to refill or shop by sending us an email or contacting us via our contact page.
Are your products vegan?
Yes! Our only non-vegan products are our toothpastes, which contains a touch of raw honey. We even carry vegan floss!
Still left with an unanswered question? Don't hesitate to call or email us, we'd love to chat!